Jennifer Iliff joined PHCA in 2013 at our Brandon Community Office as a Patient Service Representative. She has worked in various roles at PHCA including Billing Specialist, Insurance Verification Specialist, and Senior Patient Service Representative.
In June 2020, Jennifer was promoted to Site Manager of our Brandon Community Office. She has over 20 years of experience in customer care and management. Jennifer is well versed in resolving patient inquiries and team management thanks to her diverse knowledge gained from different positions held at PHCA.
Jennifer has been married to her husband for over 20 years. They have a son, a daughter, and a cat named Leo. Outside of the office, she enjoys playing soccer with her children, spending time with family and friends, and crafts. She loves to scrapbook in her free time.