Dear Parents,
This is our central resource center for our patients' families to detail our policies and enhanced safety precautions surrouding COVID-19. These efforts are to help make our offices as safe as possible for our patients and our team. We continue to provide our full range of patient care as Your Child’s Medical Home. Please do not hesitate to call for any questions or concern, or for any visit needs.
We are here if you need us.
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Facial Mask Policy
It is our policy to require facial masks for all visitors to our offices. Please review our full policy at the link below.
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Office Hours
Weekdays: All offices are open regular weekday hours for appointment scheduling.
Weekend Mornings: All weekend morning hours are open.
Evening Hours: Evening Hours at Carrollwood and Wesley Chapel are open. Evening Hours at Brandon and South Tampa are temporarily closed.
Evening and weekend morning hours are available to all patients from any PHCA offices to meet your child's urgent needs, and it is necessary to call ahead for an appointment.
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Telemedicine
PHCA offers telemedicine for select visit types, where patients remain at home and connect with a provider online in a HIPAA-compliant video conference. Telemedicine is available from all PHCA offices for weekday appointments. During scheduling calls, our staff will determine if your visit needs are eligible for telemedicine, and let you know what to expect for a telemedicine appointment.
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Dedicated Block Scheduling
Updated February 24, 2021
Select offices have a dedicated block in the schedule for well patients only, including wellness checkups, newborns, and other non-illness visits. During the dedicated block there are no illness visits on-site. When scheduling a visit, inquire if your pediatrician's office is using a dedicated block for well patients.
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Online Curbside Check-In
Updated March 2, 2021
As of early March 2021, PHCA now offers mobile curbside check-in. Patients check-in using an emailed link and remain in their cars, then our staff will text or call to meet you at the front door and escort you directly to your exam room. Mobile curbside check-in is being used for ALL patient visits at all locations, including evening and weekend hours.
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Social Distancing Request
Upcoming Office Visits
As part of social distancing needs, we are kindly requesting that visits to our office are limited to the patient being seen (and caregiver) as much as possible.
We understand that child care concerns or other needs may require that siblings or other caregivers come with you to patient visits, and of course we will accommodate those needs.
We are just asking that if it isn't necessary for your family, please do not bring additional children or adults with you for scheduled appointments.
Thank you so much for helping us manage social distancing at our facilities.
Our pediatricians have curated the following resources to help guide parents:
> What to Do if You Are Sick (CDC)
> Frequently Asked Questions: Coronavirus and Children
> Talking to Kids about Coronavirus
> Talking to Teens and Tweens about Coronavirus
> Stop the Spread of Germs (CDC)