Check out what our patients are saying about the Crossroads team! Below is a small selection of patient feedback from our 2019 Patient Satisfaction Survey, which is sent to all current patients. Results are used to help us understand and improve the patient experience at PHCA.
Please note- patient names and any identifying details have been removed for privacy reasons.
|Dr. Richardson provides extraordinary care and has a magic bedside manner. Thanks Dr. Richardson for all that you do for your patients and their families.|
|Dr. Voltarel has been the best pediatrician I have ever taken my children to. He is friendly, nice, caring, and exactly what you would hope to find in a pediatrician. The entire staff is excellent!!|
|I love the front offfice staff, Dr. V and Dr. Richardson are both excellent doctors. I love them and my daughter loves them.|
|Love that Kelly and Karen make us feel at home. Love that my son feels comfortable with Dr V [who] takes time to listen to his silly jokes and fun facts.|
|We have seen both Dr. Richardson and my children's primary doctor is Dr. Voltarel and they are both excellent doctors. My kids love Dr. Voltarel, he jokes with them and does silly things to help them take their minds off being at the doctors office. Both doctors listen to my concerns about my children and do a great job at answering my questions or checking the issues out. These doctors are and the whole staff are excellent, very friendly and helpful.|
|Dr. Voltarel , Toya, Karen, Kelly and Judy really care about our little one. We feel like we are important to them and they are always so kind and helpful. They talk to our child and show compassion and respect. Cannot say enough good things about the doctor and staff here. When we moved to town I asked two moms (who did not know each other) and they both highly recommended Dr. V.|
|Dr. Richardson has a special rapport with her patients! I have an older daughter who use to be a patient but has now aged out but Dr. Richardson always asks about her.|
|All of staff is friendly and great and goes out of their way to help you. Never have I had a bad experience in the 18 years I've been coming here.|