Check out what our patients are saying about the Carrollwood team! Below is a small selection of patient feedback from our 2019 Patient Satisfaction Survey, which is sent to all current patients. Results are used to help us understand and improve the patient experience at PHCA.
Please note- patient names and any identifying details have been removed for privacy reasons.
|Dr. Gaynor is wonderful. His experience comes through. He always knows how to help my child and does so in an engaging manner. He is always willing to answer my questions and discuss my child's health with me. He is funny with the children which helps put them at ease and helps to perform the necessary evaluation. However, he is serious in diagnosing them and explaining to the parents. We always request Dr. Gaynor .|
|Dr Hauser has made an exceptionally positive impact on my daughter’s physical and emotional well-being. Not just in the past year, but for MANY years, she has taken the time to listen to me and my child and to go above and beyond typical expectations to address various health issues, as well as mental health concerns. Now that my daughter has graduated, she’s moving to a new physician in another city—but we will always be grateful to Dr. Robin Hauser for the outstanding, compassionate care she provided my child throughout the years—and I will continue to recommend Dr. Hauser and the N Carrollwood PHCA office to others.|
|We are generally very happy with this office. We’ve seen all providers between our two kids and they are all great with the kids. Brandon at the front desk has been very welcoming and also great with the kids. Stephanie (I think that’s her name) that calls back with medical responses to questions is absolutely awesome. She is compassionate, understanding and always follows up. I love the hours and availability. We did not have that at our last doctor and it’s greatly appreciated.|
|We’ve been going to the Madaca office and have seen either Dr Yee or Dr Gaynor for more than 13 years. They’re both wonderful, and so is the team.|
|Dr Patel, Kimberly and Arlene always greet my child with a smile and a huge hug. She’s been going here since she was born and feels safe, loved and like she is being well taken care of always. Even if she has to have labs drawn she may cry because she is scared but she knows they are doing it with love and to help keep her healthy. She refuses to be seen at any other facility and I feel the same. We are so lucky to have the best of the best in Tampa Bay as part of our team. Thank you so much!!|
|Dr. Yee is always kind and listens to every concern. He never makes you feel like you're being too paranoid or hovering. He discusses and explains everything to satisfaction and gives any advice or referrals needed. He never makes you feel like you can't ask questions or be involved in your child's medical plan. You always feel like a team and that he has the utmost care for your children. We brought our second child to this office specifically because of Dr. Yee and plan on bringing our upcoming child too. Good pediatricians are hard to find and he is a fantastic one!|
|I recently brought my son in for a sick visit. We got a same-day appointment with PA Noemi. She was wonderful with my son, and she made sure I knew that I could call after hours and she would be paged, and could call in a prescription if needed. The nurse who brought us back to the room was also very kind and so experienced. She got my son a pen and paper to color and he thought she walked on clouds. Wonderful staff, wonderful experience for Mom.|
|We could not be more happy and confident in the care our child receives.|