Check out what our patients are saying about the Suncoast team! Below is a small selection of patient feedback from our 2019 Patient Satisfaction Survey, which is sent to all current patients. Results are used to help us understand and improve the patient experience at PHCA.
Please note- patient names and any identifying details have been removed for privacy reasons.
|Dr. Baade and Dr. Tan, as well as all the staff at Suncoast have been wonderful to work with. They have really made myself and my grandson very comfortable when visiting this facility. Dr. Baade has contacted me directly on several occasions for follow up and is very thorough on her diagnoses. Feel very blessed that she was recommended to us from a good friend.|
|This is by far the best office for my children. Both Dr Baade and Dr Tan are amazing. I have never felt rushed or hurried by either physician whether there for a sick visit or an annual check up for any of our 3 children. They are always extraordinarily thorough and great with our children.|
|Dr. Tan is amazing! I wouldn’t even consider switching to another doctor for my daughter. He is so caring and compassionate. I’ve never had a doctor call after hours to check on her well being to follow up from an appointment. The last time she was seriously ill he called almost daily to ensure she was progressing back to health. When I asked for a referral to a specific specialist we had a conversation about why I wanted that doctor, then we discussed the doctor he preferred see go to, but also agreed to send me where I wanted in the end but it would be with his information and opinion. I’m so thankful for this because it opened my eyes to aspects I never considered in considering a specialist. We are so happy with the pulmonologist he referred us to.|
|I can't say enough good things about Dr. Baade. She combines an excellent bedside manner with obviously very good medical knowledge, and is extremely thorough in her exam and overall approach. I wish we had found her earlier!|
|The [front] desk ladies are really nice and always helpful. The nurses are so friendly and great with my children. The Drs are great as well! I have nothing bad to say this is such a wonderful place!|
|Dr. Tan is amazing! He is caring, calm and extremely knowledgeable. His nurse, Wendy, is also amazing! So patient and encouraging! The front office receptionist, I think her name is Debbie, is remarkable! My daughter is terrified of shots and for her check-up Debbie talked with her and even came back into the room with my daughter upon my daughter’s request!!! She kept her distracted and made the shot experience easy for all of us. This whole office has the best employees!|
|I couldn’t be more thankful for the Doctors and office staff! We just moved from [Ohio] and the office team did a fantastic job following up on transferred records. They made it super easy and and called to let us know certain parts were missing! They gave us guidance on how to make sure it is a seamless process. They were fantastic!!!|