Check out what our patients are saying about the Trinity team! Below is a small selection of patient feedback from our online Comment Card, which is available to all patients, and from online reviews. We look forward to receiving more feedback from our patients as the Trinity Office grows. All feedback we receive is used to understand and improve the patient experience at PHCA.
Please note- patient names and any identifying details have been removed for privacy reasons.
|This was my 22 mo first visit, it was absolutely fantastic! From reception to nurses to Dr. Ejaz, everyone was so caring and attentive and wonderful to my sick child who was a little fussy due to being sick. I couldn't be happier with the bedside manner of this office and I am so thankful to have found them. This will be her new doctor. Thank you for having such a wonderful team!!|
I wanted to take a moment to recognize a wonderful experience my daughters and I had yesterday with Dr. Ejaz and her staff at the Trinity office. We have been patients at PHCA (mostly in Fishhawk until we moved to Trinity last year) and this was truly the best experience we've had yet. We were so excited when we learned a PHCA office was opening in Trinity, but didn't have a reason to come in until yesterday. The first thing I LOVED was that Vincent answered the phone immediately in a welcoming manner and I didn't have to go through a bunch of prompts. He was very helpful and welcoming on phone and at front desk. We next got to meet nurse Stacie who was personable, extremely nice, and knowledgable. Then we met Dr. Ejaz for the first time and we couldn't be happier that she is practicing in the Trinity office. Dr. Ejaz took time to ask and understand the symptoms our daughters were experiencing. She was thorough with the testing and provided a few different treatments and explained the pros and cons. This morning (the morning after our visit) I had a question regarding treatment and I received a prompt response.
I felt compelled to reach out because I feel like this is what the medical and patient experience should be like and once was like. Thanks Trinity location!
|From reception to nurses to doctors, everyone is caring, attentive and best of all wonderful with children who may not like going to the doctors office. [My daughter] left giggling and skipping, this is a great place.|