After a Visit is Scheduled
Your office will send an email with visit details and instructions. Please keep this email for reference until your visit - you will need your unique Meeting ID from the email to connect to your visit.
If you can't find the email, search your account for a message from "DO_NOT_REPLY" or the keyword "telemedicine", and also check your junk/spam folder just in case. If you are still not able to locate the email, call the office for assistance: PHCA Office List - Contact Info
Prepare for Telemedicine Visit
1. TEST: We are using the GoTo Meeting service for secure telemedicine visits. Please test your connection to this service as far in advance as possible.
CLICK HERE TO TEST (this is a test link only, and cannot be used for your actual visit)
2. LEARN: How to use GoTo Meeting - New Attendee Guide
3. LEARN: How to access your telemedicine visit with PHCA
Video (volume on):
4. SHARE: If your child's visit is related to a concern that your pediatrician will need to see, we recommend uploading photos in advance. This is just in case the connection or video quality of your telemedicine visit is not optimal.
Examples of concerns for photos: rash, pink eye, bites, and other skin, eye, or similar concerns.
Ready to begin your visit?
Connection tested successfully
Patient is sitting with you in front of computer/device
Meeting ID: Sent with your visit instruction email
Please enable your camera and microphone in the preview window - icons should be green